All our useful addresses for receiving information about bookings and services are given below.
Please do not hesitate to contact us: our assistants are ready to help you and to answer all your queries.

Reservations (for calls from Italy)

To book, request changes to bookings already made, request assistance. Opening times: from Monday to Saturday from 8:00am to 9:00pm; Sunday from 08:00am to 5:00pm
Telephone from phone and TIM mobiles: 895 589 5589
Payphone service, cost of call to the Call Centre from Italy: from fixed line phone the cost of calls is 0.50 Euro inclusive of VAT per minute; the cost of calls is 0.93 Euro inclusive of VAT per minute + 0.15 Euro inclusive of VAT as soon as the call is answered from the mobile network.
Telephone from VODAFONE, WIND E H3G mobiles: 899 500 093
Payphone service, cost of call to the Call Centre from Italy: from fixed line phone the cost of calls is 0.96 Euro inclusive of VAT per minute + 0.12 Euro inclusive of VAT as soon as the call is answered; the cost of calls from the mobile network varies according to the rates applied by your operator.

Before contacting the call centre, Air Italy advises customers to check with their telephone operator if their telephone is enabled to call numbers with special rates.

Reservations (for calls from abroad)

Telephone:+356 2364 5300- cost of calls: from fixed line and from mobile network, payphone number with standard international telephone rates, which vary according to the operator.

For general information

For information of a general nature regarding the purchase of tickets or the services provided and for special assistance. Opening times: from Monday to Saturday from 8:00am to 9:00pm; Sunday from 08:00am to 5:00pm
Telephone from phone and TIM mobiles: 895 589 5589
Payphone service, cost of call to the Call Centre from Italy: from fixed line phone the cost of calls is 0.50 Euro inclusive of VAT per minute; the cost of calls is 0.93 Euro inclusive of VAT per minute + 0.15 Euro inclusive of VAT as soon as the call is answered from the mobile network.
Telephone from VODAFONE, WIND E H3G mobiles: 899 500 093
Payphone service, cost of call to the Call Centre from Italy: from fixed line phone the cost of calls is 0.96 Euro inclusive of VAT per minute + 0.12 Euro inclusive of VAT as soon as the call is answered; the cost of calls from the mobile network varies according to the rates applied by your operator.

Before contacting the call centre, Air Italy advises customers to check with their telephone operator if their telephone is enabled to call numbers with special rates.

Groups

To enquire about groups, visit the relative area of the site or contact us at the following e-mail address: groups@airitaly.it

Press office

For communications with our press office, contact the following address: press@airitaly.it

Lost and Found

For communications with our lost luggage office, contact the following address: lostandfound@airitaly.it

Customer care

To make a report, complaint or receive information on refund procedures in course, contact the following e-mail address: customercare@airitaly.it